Transforming Margins with CPQ - Manufacturing
Our Client, a leading producer of snow removal and construction machinery, overcame challenges in order accuracy and processing inefficiencies through a customized Salesforce CPQ solution, achieving significant margin increases and process optimizations.
The Problem
This is a title.
Our Client faced critical challenges in their order processing workflows:
-
Slow manual processes, with each order taking up to 90 minutes to process.
-
Low accuracy rates (59% on first attempts), leading to frequent errors and inefficiencies.
-
Inconsistent margins, resulting in revenue losses.
-
Complex product configurations, adding difficulty to pricing and order management.
These issues hindered their scalability and overall operational efficiency.
The Solution
This is a title.
Tailored Salesforce CPQ System:
-
Implemented a customized Salesforce CPQ solution designed to handle complex product configurations, pricing rules, and discount structures.
-
Allowed dealers to self-service their quotes, reducing internal workload and enabling the sales team to focus on strategic activities.
Seamless ERP Integration (JDEdwards):
-
Integrated Salesforce CPQ with JDEdwards, enabling real-time data synchronization for pricing, inventory, and order management.
-
Streamlined operations across the sales and fulfillment processes, ensuring consistency and reducing errors.
The Results
Increased Margins (4-6%):
Optimized pricing strategies and streamlined processes led to a noticeable improvement in profit margins.
Enhanced Accuracy and Efficiency:
Order error rates dropped by 26%, and automation reduced processing times by 60%.
Faster Fulfillment:
Average shipment times improved by 6 days, enabling better customer satisfaction and operational scalability.